CyberGhost Review

CyberGhost was founded in 2011 in Bucharest, Romania. Today, the VPN provider has over 15 million users worldwide and offers a variety of services in the VPN field. These services come mostly in the form of extended security, as client security is a major priority for CyberGhost.

This includes Anti-Fingerprinting, DNS Leak and Tracking protection, Ad-Blocker, AntiVirus, Anti-Malware, Kill Switch and NAT Firewall. We will touch more on these features, as well as other aspects of the VPN provider in our review.

Features

With over 1,800 servers strategically located around the globe, CyberGhost unblocks content from popular sites such as Facebook, Twitter and YouTube – as well as the following:

CyberGhost enables users to connect to their services via a wide range of operating systems and devices, including:

Users of each of the above devices and operating systems can enjoy the surfing the net anonymously. This includes everything from unblocking Facebook to giving your business a social media presence from the comfort of your Android, Apple and or other trusted devices.

Facebook: If Facebook is blocked, no matter where you are – unblock access to Facebook. This feature is great when traveling abroad. This is especially a good feature for companies that are trying to grow their social media reach, but are blocked from doing so by proxies, etc.

YouTube: Connect to YouTube’s full library and access videos that were previously blocked.

CyberGhost VPN has unlimited bandwidth and numerous core features with the purchase of each plan. These features include:

Over 1,800 Servers Worldwide: Choose from over 1,800 servers around the world for total browsing anonymity.
Ultra-Fast Streaming: Enjoy uninterrupted and fast streaming.
Uptime Guarantee: CyberGhost has a 100 percent uptime guarantee.
Ad Blocker: Use of ad-blocking technology which blocks ads, a much stronger solution than traditional pop-up and ad blockers.

No Logs Policy: CyberGhost does not keep a record of which sites are visited.
Double Encryption: This is an added level of security that ensures you’re browsing the internet anonymously, safely and as securely as possible.
Up to 5 devices: Connect up to five devices simultaneously.

Speed

CyberGhost does not have testing tools which test the speed your VPN service. The site does, however, recommend using speedtest.net to test the speed of your VPN connection.

Ease-of-Use

CyberGhost is simple to use and can be integrated with countless operating systems. Using CyberGhost VPN creates another level of protection to internet browsing. This can oftentimes be done in a few short minutes and applied to Windows, MacOS, iPS, Android and internet routers.

Security

CyberGhost has plenty of useful security features, which allow users to:

Make Safe Online Transactions: Even when you use public WiFi, CyberGhost ensures that no one can monitor personal conversations, browsing history or online transactions.
Block Malicious Content: Block malicious content that is meant to intentionally ruin your devices and even take personal information.
Fully Encrypted Internet: All internet activity is encrypted using 256-AES bit technology.
Hide Your IP: Your real IP address is replaced with one of the many offered through CyberGhost’s network.

Support

CyberGhost offers many resources to help troubleshoot any issues you may experience with the VPN service. Before contacting CyberGhost directly, you can access guides an FAQ section and troubleshooting tips via their Help Center. If you cannot find the answer you were looking for you can contact CyberGhost via email support or live chat. The fastest way to receive a response from CyberGhost is via its live chat, which is available 24/7.

Support is available in four different languages: English, German, French, Romanian. English is the only language with 24/7 support, and at the moment, there is no phone support.

Although CyberGhost offers support in English, German, French and Romanian, as of now, English live chat support is the only form of support available 24/7. CyberGhost does not have phone support, which is not that uncommon for VPN providers.

Pricing

When you sign up for a CyberGhost plan, each plan is equipped with dedicated customer support. Users can pay monthly, annually or on a 6 months basis.

Users pay just $5.25/mo for the annual plan. If you simply want to test out CyberGhost – you can choose its one month plan.

This will cost a bit more, but give you a sense of the platform and what to expect while unblocking services.

You can try CyberGhost for thirty days without risk, with the promise of a full refund. Finally, CyberGhost does have a free trial, which gives you access to all of the features offered in its premium packages.

Forms of Payment

CyberGhost accepts all major credit cards: Visa, MasterCard, American Express, JCB Diners Club. CyberGhost also accepts PayPal, Bitcoin as well as more localized credit and debit cards.

These options will vary depending on country of residence. In general, users have the following options for localized payment options: Giropay, Direct Debit, Sofort Banking.

CyberGhost’s refund policy is valid for thirty days and is a ‘no questions asked refund policy’ which applies to each of its products.

If you wish to provide VPN coverage for more than five devices, it is possible, but you should contact customer support for special packages and pricing.

Pros & Cons

Pros

• Many servers located around the globe.
• Advanced security and privacy features.
• Unlimited bandwidth.

Cons

• May experience connectivity issues, depending on the choice of server.
• The majority of its servers are located in Europe.
• No phone support.